Resolved -
After further monitoring, this issue is now considered resolved, and customers should no longer experience issues with our chat service. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Oct 16, 14:04 UTC
Monitoring -
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
Oct 16, 13:46 UTC
Investigating -
We are currently investigating an issue with our external chat service. We will provide additional information as soon as it becomes available. If you have an urgent concern, please use our Support Portal (https://support.workato.com) to submit a ticket.
Oct 16, 11:57 UTC