Completed -
The scheduled maintenance has been completed.
Jan 8, 14:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 14:00 UTC
Scheduled -
Workato will conduct maintenance on its SG-based infrastructure on Jan 8, 2025, as part of a planned January maintenance activity. This maintenance is necessary to ensure our systems' optimal performance, reliability, and security.
This maintenance activity will be performed during the following window:
January 8, 2025
Start time: Jan 8, 14:00 UTC/ Jan 8, 06:00 PST End time: Jan 8, 14:15 UTC/ Jan 8, 06:15 PST Total duration: 15 min
During maintenance activities, the platform will temporarily enter maintenance mode. No data loss is anticipated.
Resolved -
On December 12th, 2024, Salesforce updated its domain URL format for several types of instances in both production and sandbox organizations. As a result, Salesforce connections in Workato may display a "Connection Lost" message, resulting in job processing failures or errors when building a recipe. Customers may be required to reconnect their Salesforce connection and update the "Organization/community custom domain URL" setting if used in the connection to reflect the updated domain URL for their Salesforce instance. Any failed jobs may be repeated as required and recipe builder functionality for Salesforce actions will be restored on reconnecting. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this incident.
Jan 6, 21:34 UTC