After further monitoring, the issue is now considered resolved. Customers should no longer experience trigger errors with recipes using Event Stream triggers. Recipes previously stopped due to 60 consecutive trigger errors may need to be cloned and restarted. If you continue to experience any issues or require further assistance, please contact Workato Support at support.workato.com.
Posted Feb 05, 2025 - 06:30 UTC
Monitoring
Our team has taken steps to remediate the issue and is seeing improvement. Customers with recipes that use Event Streams triggers may be required to clone and restart their recipes if they have stopped after 60 consecutive trigger errors. We are continuing to monitor the issue.
Posted Feb 05, 2025 - 05:26 UTC
Update
We are continuing to investigate and will provide additional information as soon as it is available.
Posted Feb 05, 2025 - 03:10 UTC
Investigating
We are currently investigating an issue affecting Event Streams. Recipes with Event Streams' New Message trigger or New Batch of Messages trigger may be experiencing errors. We will provide additional information as soon as it becomes available.
Posted Feb 05, 2025 - 01:50 UTC
This incident affected: Recipe runtime (Recipe job execution).