Workato Insights performance degradation

Incident Report for Workato SG

Resolved

After further monitoring, this issue is now considered resolved. If you continue to experience any issues, please contact Workato Support at support.workato.com.

Posted Jul 02, 2025 - 13:50 UTC

Monitoring

Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

Posted Jul 02, 2025 - 13:18 UTC

Identified

We have identified the root cause of the incident and are actively implementing remediation steps. Further updates will be provided shortly.

Posted Jul 02, 2025 - 13:11 UTC

Investigating

We are actively investigating an incident impacting Workato Insights. Some customers may encounter 500 errors or experience delays when accessing the Insights Dashboard. We will share further updates as soon as more information becomes available.

Posted Jul 02, 2025 - 13:07 UTC

This incident affected: Website.